Privacy Policy
Last updated:
This policy explains what personal information StorageYard LLC (“we,” “us,” or “our”) collects through storageyardllc.com (the “Site”), how we use it, and the choices you have. We collect very little: only what you send us through our reservation and waitlist forms.
By using the Site, you agree to this policy. If you do not agree, please do not submit information through the Site.
Information we collect
Information you give us. When you fill out our form, we collect:
- Your email address
- Your name, if you provide it
- The details of your storage request (for example, the type, size, or dates of storage you need)
- Anything else you choose to include in your message
Information collected automatically. Like most websites, our hosting provider may automatically log basic technical data, such as your IP address, browser type, and pages visited. We use this only to keep the Site running and secure.
We do not collect payment information, government ID numbers, or other sensitive information through the Site.
How we use your information
We use the information you submit only to:
- Respond to your storage request and follow up about it
- Provide the storage services you ask for
- Send you updates or occasional emails, if you opted in (you can unsubscribe at any time using the link in any email)
- Keep the Site secure and working properly
We do not sell your personal information, and we do not use it for targeted advertising.
How we share your information
We share your information only in these limited cases:
- Service providers that help us run the Site and handle form submissions or email (for example, our website host or email service). They may use your information only to provide services to us.
- Legal reasons, if required by law or to protect our rights, property, or safety, or that of others.
- Business transfers, if our business is sold or merged, in which case your information may transfer to the new owner under this policy.
How long we keep it
We keep your information only as long as needed to respond to your request, provide our services, or meet legal and record-keeping requirements. You can ask us to delete it at any time (see “Your choices and rights” below).
How we protect it
We use reasonable safeguards to protect your information. No website or email transmission is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can contact us at any time to:
- Ask what personal information we have about you
- Correct information that is wrong
- Ask us to delete your information
- Unsubscribe from our emails
Depending on where you live, you may have additional rights under local law. We will respond to requests within the time the law requires.
Cookies
The Site uses only the basic cookies needed for it to function. We do not use advertising or tracking cookies.
Children’s privacy
The Site is not meant for children under 13, and we do not knowingly collect their information. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Contact us
If you have questions about this policy or your information, contact us at:
Phone
(720) 501-3440